Privacy Policy
This policy explains what information Rev Cura collects through this website, why we collect it, and what you can ask us to do with it. It covers this website only. Information handled under a client services agreement is governed by that agreement rather than by this page.
Last updated: Draft — pending legal review
Who we are
Rev Cura provides medical billing and revenue cycle management services to healthcare practices in the United States. The data controller for this website is [LEGAL ENTITY NAME], [REGISTERED ADDRESS].
You can reach us about anything on this page at [PRIVACY CONTACT EMAIL].
Information we collect
When you complete a form on this website we collect the details you enter: your name, practice name, job title, work email address, telephone number, specialty, number of providers, current billing method, your main billing challenge and any message you write.
We also record technical and campaign information automatically: the page you first arrived on, the website that referred you, any campaign parameters in the link you followed, your IP address and your browser user agent.
We do not ask for, and ask you not to send, patient health information through this website. Our forms are not a secure channel for protected health information.
Why we use it
To respond to your enquiry and to prepare the billing and accounts receivable assessment you requested.
To contact you about your enquiry by email or telephone.
To understand which marketing channels produce genuine enquiries, so we can spend sensibly.
To keep records of enquiries for our own administration.
Our lawful basis
Where you submit a form, we rely on your request and your consent to be contacted about it. You may withdraw that consent at any time by replying to any message from us or writing to [PRIVACY CONTACT EMAIL].
Where we analyze campaign performance, we rely on our legitimate interest in understanding how enquiries reach us. Analytics cookies are only set if you accept them.
Who we share it with
Service providers who host this website, deliver our email, and — once configured — our customer relationship management platform. Each processes information on our instructions only.
We do not sell your information, and we do not share it with advertisers.
[COUNSEL TO CONFIRM: whether any listed processor transfers data outside the United States, and on what basis.]
How long we keep it
Enquiry records are kept for as long as we are in contact with you about your enquiry and for a reasonable period afterwards for our own records. [COUNSEL TO CONFIRM RETENTION PERIOD.]
You can ask us to delete your enquiry record at any time.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to [PRIVACY CONTACT EMAIL] and we will respond within a reasonable period.
You can decline analytics cookies using the banner shown on your first visit, and change your mind at any time from the cookie settings link in the footer.
[COUNSEL TO CONFIRM: applicability of the California Consumer Privacy Act as amended, and any other state privacy statutes, and add the specific disclosures and request mechanisms those statutes require.]
Security
We apply access controls, individually named accounts and confidentiality obligations to the systems that hold enquiry information. Our approach to handling sensitive information is described on our Security page.
No website transmission can be guaranteed completely secure, which is why we ask you not to send patient health information through this site.
Changes to this policy
If we change this policy we will update the date shown at the top of this page.
Questions about this page? Email [email protected].