Specialty-focused approach
Workflows built around the rules your specialty actually gets denied on, not a single generic billing process applied to every client.
There is no shortage of companies who will process your claims for a percentage. The question worth asking is what happens when a claim does not pay — and who tells you about it.
Workflows built around the rules your specialty actually gets denied on, not a single generic billing process applied to every client.
A named account team with a lead who knows your payers and providers, plus a defined escalation path.
Defined procedures at every stage, with documented touchpoints so the work can be reviewed rather than assumed.
Metrics agreed at the start, reported on a fixed rhythm, with commentary on what changed — including the months that go the wrong way.
Root causes categorized and fed back upstream so the same denial stops arriving every month.
A written transition plan with owners, timelines and what stays with your team — agreed before anything moves.
Plenty of billing companies win work with numbers they cannot support. We would rather lose a deal than start one on a claim we cannot stand behind.
No. We work inside the system you already use, and system ownership stays with your practice.
That is your decision. Some practices redeploy staff to front-end and patient-facing work; others keep billing in-house and use us only for denials or AR. We will tell you honestly what we think adds value.
Against metrics agreed at the start — typically claims submitted, acceptance rate, denial rate and reasons, AR aging, days in AR and outstanding balances.
The engagement is reviewed against those agreed metrics. If we are not the right partner, we would rather establish that early and hand back cleanly than defend a bad fit.
Speak with our team about your current billing workflow, AR challenges and revenue cycle goals.